DR. BRETT SCHMOLL
OFFICE: FACULTY TOWERS 201A
OFFICE HOURS: TUE AND THU 12-1
OFFICE PHONE: 661-654-6549
BASICS OF THE COURSE EACH WEEK
These are time sensitive. You do not receive credit if you write them after the deadline each week. Furthermore, if you are in the habit of writing everything on Saturday you will not receive full credit. Why? There would be no time for others to interact with your writing. Write early; write often! Right? Right!
First, there's a blog entry (about 250 words) which will have you respond to a hopefully thought-provoking question. Each week, you must do the blog entry with enough time left in the week to be able to enter into dialogue online with your classmates. Write, reply, write more, reply more, and then write and reply more.
Second, there's a reading. There’s no blog entry associated with this. Just read.
Third, there's a written response to the reading. Your reading and writing on the blog must be completed by the SATURDAY (by midnight) of the week in which the reading falls. This entry should be a long paragraph. YOU DO NOT NEED TO RESPOND TO OTHER STUDENTS' PART THREE EACH WEEK.
Sunday, November 16, 2014
WEEK TEN WRITING ABOUT WHAT YOU READ
Respond to this youtube lecture in any way you would like.
This video displays capitalism at its finest. People such as, Malcolm Mclean are driven to “reinvent” and perfect systems in order to thrive. He was attempting to support himself during the great depression, so he had to create his own opportunities to survive. However, he accomplished more than basic survival. As Malcolm Gladwell noted, he shifted the power of balance. He revolutionized the trucking industry and took the first steps towards globalization.
I found it fascinating how minor changes, such as cutting down shipping time and costs can have global impacts. The world seems so big and separated by physical barriers. What’s interesting is people are always finding ways to bring this world closer. We are growing towards one economy. Gladwell states: “The first lesson is when you imagine a new world…you create a whole ripple effect.” He is taking note of globalization.
I love the idea that people pitch ideas and get turned down, but then that idea becomes a revolutionary product. It makes me believe that there are no stupid or crazy ideas. Just like the radio broadcasting not just the news, but everything. This simple thought changed how people saw the radio. Ideas like these transform the world into what it can be or what it will be. Just like the thought of flying cars. 100 years ago this thought might have been impossible to imagine, but with today's technology and the advances that are being made everyday, this prospect doesn't seem like an impossibility. This video makes me love crazy ideas. Even if it is in idea that is ridiculous, whatever is said can trigger another thought that is a possibility for its time. It is always interesting to see what the next "big thing" will be for the world.
I really liked the video and I like how he was carefully describing how capitalism works. A simple project to as place radios in every corner to see what impact it will have was a great idea. People would read newspapers all day long but through radio broadcasting, it grew and expanded. The news were delivered in a big box in the living rooms through this thing called radio. Simple ideas lead RCA to evolution in radio with NBC. Also, the idea of making craters in ships for better shipping was also a great idea that eventually everyone in the world starting doing it. Gladwell, explains how these ideas made a revolution and life better in quality and time. Men who are eager to pursuit their ideas and keep fighting until they obtain what they want, is what separates the great minds to the average ones.
He made me think of a few things, like how Dr. Seuss got turned away so many times because he was told children wouldn’t go for his “weird” art or the stories that went with it. Its amazing how many people have ideas that can be deemed bad by some, but amazing by a few and then the next thing you know, that product is popular all over the world. I can’t even imagine a world without a Dr. Seuss story book in it. It’s even more amazing to think that the radio may not have become a household staple. Today there are radios everywhere; the house, the car, our phones, Walkman, boats, planes, etc. You name it. Although, I think the radio is dying out, what with the invention of iPod and our ability to have thousands of songs at our fingertips thanks to Steve Jobs. Gladwell’s examples of how people choose to go into a business that they supposedly have no knowledge about got me thinking about Walt Disney. The man had purchased an orange orchard and built an amusement park on it, he went bankrupt, and he built one of the greatest empires we know today. Disney was simply amazing. The potential that people have to be successful is an inspiring thing if you can market to the right people or be in the right place at the right time. It almost seems like its all really based on luck; luck that you have the right personality and that you have the right list of friends in your roster.
What an amazing video. I really enjoyed watching it. He really explains how capitalism works and how little things can make a big difference in the world. I noticed how he described how an idea can take you to the next level, only by following your thought and ideas. Malcolm McClain was an example of success during the great depression era. He did everything possible to accomplish his success, or maybe he never thought on becoming an intelligent person who developed a new way of transportation. Gladwell does a great job telling this particular speech because he goes from the lower description to the highest. We sometimes give up on things because we don’t have the time to continue with it. Others take a bigger step and most of the time it works for them leading them to success. I liked how he addressed the way people thought of radios in the late 1920’s where mostly no one wanted a radio at home. It only took one guy to make an impressive contribution to humanity. Gladwell persuades his audience by telling them how to approach a new reinvention of their particular businesses and how to get the attention of its customers. He does a great job on describing a new method and how new methods can lead us to a better one. We should never give up on things. We might become successful in live with a small contribution to society. Once again, this video has a lot of true in it.
Innovation is not always an easy sale. People are comfortable with processes they are familiar with, and in many cases people just are not ready to embrace change. Innovation of industries often takes someone to think outside of the box. The old shipping companies, in the Malcom McLean’s case, did not adopt new ideas. They became stagnant and more focused on their internal processes vs. the needs of their customers. Creative thinking was needed in order to innovate oversea cargo shipping, as we know it today. It seemed that the old shipping companies lost touch with why they were originally in business. The customer’s needs or wants should always be re-evaluated to stay ahead of competitors. Another example of thinking outside of the box is the farming industry. In the past the farming was antiquated. Now, agriculture is always innovating and pushing science to its boundaries. Agricultural scientists are always looking to make stronger seeds by genetic mutation. Farmers are hiring engineers to fabricate machines that replace hundreds of farmhands. Farming companies are always looking to lower cost and maximize profit by innovation. Motorola is another good example of a company that was trying to revolutionize communication on a global scale. Most people, now, have never had to use a pager. They are fortunate to have the ability to send text messages. Motorola saw the need of texting in the early 90’s when they created the texting pager. Cellphone companies quickly incorporated Motorola’s texting vision into their phones, and texting is, now, one of the major ways people communicate. The exciting thing about innovation is it is always different, and usually unexpected. People are always trying to innovate for different reasons that can change the way we live day by day.
This is such a fascinating video. Malcolm Gladwell`s three stories are all so different, yet they capture what he is trying to reveal about transformation. Every successful idea has been turned down a few times before becoming what it is today. I feel that it is always difficult to introduce a concept that is so foreign to the majority because they fear the unknown. People tend to reject what they do not want to understand due to lack of faith, lack of knowledge, and lack of courage. However, without taking chances we may never be able to reinvent things that are outdated. No matter how ridiculous ideas may sound, anything is possible. We once thought flying to the moon was impossible, but we made it possible by not letting anyone discourage innovation. All it takes to change the world is one brave person, one crazy idea, and the strength to carry out the idea. I enjoyed that Gladwell told stories of businesses that have impacted us greatly, yet we never really thought of how they got to be where they are today. His talk inspires me and gives me hope for the future and all of the new and exciting innovations that have yet to come.
The video tripping point is a big eye opener because it shows how throughout the years how companies grow to become one of the most successful event in their history. The three stories are so different yet very alike. They show how hard work and thinking outside the box could make a big different. Those people were all turned down and laughed at for their ideas that changed the world for the better. I think I really liked the first story about how the radio became famous. I could see why a sporting fight would make people want to buy it. It’s true that back in the day news was a common thing. So when this man came up with the idea no one thought it would work till he putted it out himself. Very good video to watch.
I really enjoyed this video. I love how all of the stories that Malcolm Gladwell talks about are completely different, but they all have the same underlying theme. Each one of the stories took an original idea and then added the element of customer service to it, which changed the entire initial idea of the service. For the radio, no one ever considered that the radio could be used for anything but deliver the news. It had never occurred to anyone to sell the experience of radio to people, not just the news. It made people want a radio and it changed the world of radio entirely. No one ever thought to put the customer first. In changing the way that we export things by realizing that we are not selling individual things that need to be logged every step of the way, but large quantities of things from A to B. By eliminating the long process of exporting goods, we saved a lot of money. This made it more available to companies to ship less expensive items and allowed us to export more items. Both of these ideas were initially shot down, because they did not think it would work. Their one little idea caused a ripple effect of change and was revolutionary to the way we do business today, with the customer in mind.
The video tripping point was very intriguing because it shows demonstrates how companies grow and expand throughout the years. The three stories are all unique but at the same time very alike. Each story demonstrates hard work, dedication, and persistence which is key for success. These people had all been tuened down and had their isead shot shot but didn't give up. The first story on how the radio became famouse was wesome because i'ts such a major part of life. It's one way to find out news quick. In the past, the news was part of entertainment I feel. It was harder to know what was going on everywhere as fast as we can find out now so for him to stick to his idea was great to hear about.
I did not like the video. To me it was boring and just full of stories that seemed to have no connection to each other. At first he was talking about radios and boxing and then he is talking about a urologist. I think at one point he talks about a trucking company or a guy with a truck but I can’t remember at what time in the video he talks about it. These entire stories just feel like they go on and on and they feel very disconnected and have no point to them at all. The title of the video is “Customer Success Tipping Point”, but I don’t remember him mentioning how to have customer success or what customer success means. I watched this video twice and I still don’t understand what the point to his lecture is and why did he choose these stories.
In response to the video on the tipping point I thought was remarkable because it shows how one event can change the course of history. For example, in the beginning I thought the idea about the radio remarkable because one live broadcast could change the perception about it. Now we have radios everywhere our phones, computers, and cars. I found that in the 1920s that there were so many newspapers. I look now and we have hardly any newspapers and everything is digital. So, I wander about the tipping point when everything went from paper to digital? The next topic is about the ways of shipping. I think that we take for granted how things were done. Thinking about what he said about waiting all day for a truck to be un-load would be a waste of the truck driver’s time. So as I was listening to this, I kept thinking if we did not have this system how slow would we received merchandise from around the world? For example, I do a lot of online shopping and some times I wait and need it like the day, so I get one-day shipping. If we did not have this method of shipping, I wander if this would be option. Overall, these two points stood out to me. As the speaker said, I think it is important that we continue to invent new ways to do things faster and more efficient than before.
I truly enjoyed watching this video, most of all because of the different thoughts and realizations that crossed my mind, as I watched. I also enjoyed this video because it helped prove and demonstrated how there is truly no such thing as a dumb question, as well as ideas. Watching this video made me realize how asking millions of questions can lead you to find new and successful ideas. One of the examples demonstrated on this video, was that of broadcasting as a way of being informed of our surroundings, but another one would be email news like yahoo’s home cite where it provides you with the top news stories. While listening to this video talk about ideas, the movie Wall E popped into my mind on how sooner than later we will be having all that amazing technology available. But of course that would require preparation from the societies behave, so that our nation does not become more obese than it is said to already be. This video also made me think back on how much our world has accomplished throughout the years, decades and centuries. From houses, to cars, to planes, and to electronic devices. Our world is advancing and changing each day, hopefully for the better but it is all thanks to those particular individuals who began with a “crazy idea”.
It was very interesting to hear how various products and ideas became popular with the innovated ideas of a few clever individuals. The man who pitched the idea to air a popular boxing match changed the radio forever. Had he listened to the higher up's in the company, RCA may have never made it past the decade. The author was interesting and made a good point, that it is not just the device you are selling but the experience. Today, radio does not appear to be all the rave, but at one point in history it was and people who grew up without visuals like the television will argue that listening to the radio was the best way to experience baseball games, boxing matches and historical events in history. We see this idea in The Tipping Point as well as the author tries to understand the trend of youth and cigarette smoking. It's not that the cigarette taste so good, it's the idealization of smoking a cigarette. The majority of smokers replayed a memory or remembered a smell that attracted them to cigarettes later on in life. Adversing and sales pitch can only do so much but an experience can hook people indefinitely.
I really enjoyed the video. Malcolm Gladwell did a great god tying the examples back to the Tipping Point. I believe that he is one of the great minds in our society, not because of eloquence, but because of his ability to relate to an audience on different levels. It amazed me how such a small idea could turn into something so great. Broadcasting a boxing match in the 1920s developed into people in 2014 ordering these fights. My job ordered the Pacquiao vs Algieri fight tonight and they paid $2200. That example alone made me think what life would be if "little ideas" were never attempted. I also made me realize that taking a chance can change the world around us.
This video was really good. Malcolm Gladwell is a - Maven - where he is the person like that has the knowledge and the social skills, like Mark Alpert. He is a very knowledgable person to advocate the understanding of tipping points. I was impressed the details when he spoke of the shipping concepts from a home bread blue collar North Carolina man's vision to change the shipping business. Amazing! I am a believer of changing the stars and this man is a pusher - a dealer - that has the stuff everyone looks for and is willing to pay for it. The simplistic notion of simplifying an idea to push the bigger picture can make for a huge pay off. Amazing!!
One thing that really stood out to me at the very beginning was where Gladwell mentioned the idea of transformation, and further enhancing and reinventing yourself and your business. I enjoyed the variety in the examples in which he used and that although each story is quite different, there is a consistent underlying theme about them. Creativity and innovation can explode any industry and tip it into unbound territories. The first story Gladwell shared was an awesome example. I especially liked that he introduced the story by saying that the event he was about to tell took place almost 100 years ago, letting us know that these success stories have been around for quite a while now. He's a very inspiring speaker, but seems very approachable and doesn't in any way carry an elitist aura with him that some famous public speakers bring to the stage. He also pretty funny I must admit, just another admirable quality to add to the great presentation.
Malcolm Gladwell’s lectures are very interesting. His stories are interesting, and he manages to throw in some pretty funny stuff. I think that plays a very important role in keeping his audience interested in what he’s saying. He could have spoken about pencils, and made it a very interesting topic. He speaks of many different situations. Some, in which, regular people who think outside the box and greatly succeed by believing in their ideas. The best part of this lecture, to me, was the story of Malcolm. How Malcolm started from the bottom, from working at a grocery store to a gas station, where there, his life changes for the best. A simple high school graduate from a poor town in North Carolina, who had an idea to change the way of freight shipping. He definitely changed it. But was still not succeeding the way he should have been. Not until his company was employed by college graduates who knew how to run a business.
I enjoyed watching the YouTube video. Malcolm Gladwell was funny throughout the video. I also enjoyed listening and heard him example that we must give ideas a chance because we might not know and idea can be life changing. I also enjoyed and completely agreed with Gladwell that most people don’t like change or change is hard for them. For example, when the cell phone industry began Nokia had the biggest share of consumers, but they did not continue evolving and it lost a major share of consumers. Now in present day other companies like Apple and Samsung, have the biggest share of consumers. These two companies have continued to change and evolved their cell phone device into what consumers want. Another great example of a company that did not stay creative and innovative has been Kmart. Kmart use to be the go to store before Walmart took over. Kmart stopped evolving, maintain its stores, while Walmart saw the need its customers had for lower prices and it also invested in remodeling its store. Furthermore, Walmart figured out that bring everything into one store would facilitate the shopping experience for their customers so they created what they call Walmart super centers. In these new stores customers can now shop for everything they need without having to go anywhere else.
I love that we can do a write something interesting on our last post of the quarter. So when I watched this video it made me laugh so hard. The words that that Malcolm gave was phenomenal. The things that came out of his mouth seems so educational and so interesting that it made me really engage into what he was talking about. I loved the jokes that he had throughout his lecture. It kept me engaged and wanting to watch and listen to more of what he was saying. What also caught my eye was the amount of stories and this 30 minute video that he had. All his stories were very related to his message. When he was giving his stories, it help me understand what he was talking about and what he was me about customer success. I would love to be in one of his lectures or one of his interviews because he's such an amazing person and fun person that I would love to listen and get to know. I hope that when I become a teacher, my stories in lessons will be that interesting. I want all my students to be able to have fun while learning. I want them also to be able to retain the information. I feel like when he was speaking, I was able to remember more of what he was talking about after I finished watching the video. Absolutely loved this would definitely watch this again.
The video of Malcolm Gladwell presentation was very interesting and had some good points that can help people transform themselves and their businesses in a way that they have never imagined before. I like the way he has a story that is interesting yet funny at the same time to prove his point and get the audience interested in what he is saying. My favorite part of the video was about the story where the guy wanted to reinvent the use of the radio. No matter how many times he was turned down by his bosses about his idea to broadcast the fight, he never gave up on the idea and was finally given the opportunity to turn his idea into a reality. I liked how at first nobody believed in his idea and then it ended up changing the radio world in a major way. I have learned from this video that in order to succeed especially in business we need to learn to reinvent our business in a way that we have never thought of before. Even though our new ideas may seem way out of the box they may become the next big thing. The transition from changing a business into something completely outside of the box is an interesting idea that has made me think of how I can reinvent my ideas to form something else that it was never intended to be like. This is what I liked and learned from watching Malcolm Gladwell's video.
This video displays capitalism at its finest. People such as, Malcolm Mclean are driven to “reinvent” and perfect systems in order to thrive. He was attempting to support himself during the great depression, so he had to create his own opportunities to survive. However, he accomplished more than basic survival. As Malcolm Gladwell noted, he shifted the power of balance. He revolutionized the trucking industry and took the first steps towards globalization.
ReplyDeleteI found it fascinating how minor changes, such as cutting down shipping time and costs can have global impacts. The world seems so big and separated by physical barriers. What’s interesting is people are always finding ways to bring this world closer. We are growing towards one economy. Gladwell states: “The first lesson is when you imagine a new world…you create a whole ripple effect.” He is taking note of globalization.
I love the idea that people pitch ideas and get turned down, but then that idea becomes a revolutionary product. It makes me believe that there are no stupid or crazy ideas. Just like the radio broadcasting not just the news, but everything. This simple thought changed how people saw the radio. Ideas like these transform the world into what it can be or what it will be. Just like the thought of flying cars. 100 years ago this thought might have been impossible to imagine, but with today's technology and the advances that are being made everyday, this prospect doesn't seem like an impossibility. This video makes me love crazy ideas. Even if it is in idea that is ridiculous, whatever is said can trigger another thought that is a possibility for its time. It is always interesting to see what the next "big thing" will be for the world.
ReplyDeleteI really liked the video and I like how he was carefully describing how capitalism works. A simple project to as place radios in every corner to see what impact it will have was a great idea. People would read newspapers all day long but through radio broadcasting, it grew and expanded. The news were delivered in a big box in the living rooms through this thing called radio. Simple ideas lead RCA to evolution in radio with NBC. Also, the idea of making craters in ships for better shipping was also a great idea that eventually everyone in the world starting doing it. Gladwell, explains how these ideas made a revolution and life better in quality and time. Men who are eager to pursuit their ideas and keep fighting until they obtain what they want, is what separates the great minds to the average ones.
ReplyDeleteHe made me think of a few things, like how Dr. Seuss got turned away so many times because he was told children wouldn’t go for his “weird” art or the stories that went with it. Its amazing how many people have ideas that can be deemed bad by some, but amazing by a few and then the next thing you know, that product is popular all over the world. I can’t even imagine a world without a Dr. Seuss story book in it. It’s even more amazing to think that the radio may not have become a household staple. Today there are radios everywhere; the house, the car, our phones, Walkman, boats, planes, etc. You name it. Although, I think the radio is dying out, what with the invention of iPod and our ability to have thousands of songs at our fingertips thanks to Steve Jobs.
ReplyDeleteGladwell’s examples of how people choose to go into a business that they supposedly have no knowledge about got me thinking about Walt Disney. The man had purchased an orange orchard and built an amusement park on it, he went bankrupt, and he built one of the greatest empires we know today. Disney was simply amazing. The potential that people have to be successful is an inspiring thing if you can market to the right people or be in the right place at the right time. It almost seems like its all really based on luck; luck that you have the right personality and that you have the right list of friends in your roster.
What an amazing video. I really enjoyed watching it. He really explains how capitalism works and how little things can make a big difference in the world. I noticed how he described how an idea can take you to the next level, only by following your thought and ideas. Malcolm McClain was an example of success during the great depression era. He did everything possible to accomplish his success, or maybe he never thought on becoming an intelligent person who developed a new way of transportation. Gladwell does a great job telling this particular speech because he goes from the lower description to the highest. We sometimes give up on things because we don’t have the time to continue with it. Others take a bigger step and most of the time it works for them leading them to success. I liked how he addressed the way people thought of radios in the late 1920’s where mostly no one wanted a radio at home. It only took one guy to make an impressive contribution to humanity. Gladwell persuades his audience by telling them how to approach a new reinvention of their particular businesses and how to get the attention of its customers. He does a great job on describing a new method and how new methods can lead us to a better one. We should never give up on things. We might become successful in live with a small contribution to society. Once again, this video has a lot of true in it.
ReplyDeleteInnovation is not always an easy sale. People are comfortable with processes they are familiar with, and in many cases people just are not ready to embrace change. Innovation of industries often takes someone to think outside of the box. The old shipping companies, in the Malcom McLean’s case, did not adopt new ideas. They became stagnant and more focused on their internal processes vs. the needs of their customers. Creative thinking was needed in order to innovate oversea cargo shipping, as we know it today. It seemed that the old shipping companies lost touch with why they were originally in business. The customer’s needs or wants should always be re-evaluated to stay ahead of competitors.
ReplyDeleteAnother example of thinking outside of the box is the farming industry. In the past the farming was antiquated. Now, agriculture is always innovating and pushing science to its boundaries. Agricultural scientists are always looking to make stronger seeds by genetic mutation. Farmers are hiring engineers to fabricate machines that replace hundreds of farmhands. Farming companies are always looking to lower cost and maximize profit by innovation.
Motorola is another good example of a company that was trying to revolutionize communication on a global scale. Most people, now, have never had to use a pager. They are fortunate to have the ability to send text messages. Motorola saw the need of texting in the early 90’s when they created the texting pager. Cellphone companies quickly incorporated Motorola’s texting vision into their phones, and texting is, now, one of the major ways people communicate.
The exciting thing about innovation is it is always different, and usually unexpected. People are always trying to innovate for different reasons that can change the way we live day by day.
This is such a fascinating video. Malcolm Gladwell`s three stories are all so different, yet they capture what he is trying to reveal about transformation. Every successful idea has been turned down a few times before becoming what it is today. I feel that it is always difficult to introduce a concept that is so foreign to the majority because they fear the unknown. People tend to reject what they do not want to understand due to lack of faith, lack of knowledge, and lack of courage. However, without taking chances we may never be able to reinvent things that are outdated. No matter how ridiculous ideas may sound, anything is possible. We once thought flying to the moon was impossible, but we made it possible by not letting anyone discourage innovation. All it takes to change the world is one brave person, one crazy idea, and the strength to carry out the idea. I enjoyed that Gladwell told stories of businesses that have impacted us greatly, yet we never really thought of how they got to be where they are today. His talk inspires me and gives me hope for the future and all of the new and exciting innovations that have yet to come.
ReplyDeleteThis comment has been removed by the author.
DeleteThe video tripping point is a big eye opener because it shows how throughout the years how companies grow to become one of the most successful event in their history. The three stories are so different yet very alike. They show how hard work and thinking outside the box could make a big different. Those people were all turned down and laughed at for their ideas that changed the world for the better. I think I really liked the first story about how the radio became famous. I could see why a sporting fight would make people want to buy it. It’s true that back in the day news was a common thing. So when this man came up with the idea no one thought it would work till he putted it out himself. Very good video to watch.
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteI really enjoyed this video. I love how all of the stories that Malcolm Gladwell talks about are completely different, but they all have the same underlying theme. Each one of the stories took an original idea and then added the element of customer service to it, which changed the entire initial idea of the service. For the radio, no one ever considered that the radio could be used for anything but deliver the news. It had never occurred to anyone to sell the experience of radio to people, not just the news. It made people want a radio and it changed the world of radio entirely. No one ever thought to put the customer first. In changing the way that we export things by realizing that we are not selling individual things that need to be logged every step of the way, but large quantities of things from A to B. By eliminating the long process of exporting goods, we saved a lot of money. This made it more available to companies to ship less expensive items and allowed us to export more items. Both of these ideas were initially shot down, because they did not think it would work. Their one little idea caused a ripple effect of change and was revolutionary to the way we do business today, with the customer in mind.
ReplyDeleteThe video tripping point was very intriguing because it shows demonstrates how companies grow and expand throughout the years. The three stories are all unique but at the same time very alike. Each story demonstrates hard work, dedication, and persistence which is key for success. These people had all been tuened down and had their isead shot shot but didn't give up. The first story on how the radio became famouse was wesome because i'ts such a major part of life. It's one way to find out news quick. In the past, the news was part of entertainment I feel. It was harder to know what was going on everywhere as fast as we can find out now so for him to stick to his idea was great to hear about.
ReplyDeleteI did not like the video. To me it was boring and just full of stories that seemed to have no connection to each other. At first he was talking about radios and boxing and then he is talking about a urologist. I think at one point he talks about a trucking company or a guy with a truck but I can’t remember at what time in the video he talks about it. These entire stories just feel like they go on and on and they feel very disconnected and have no point to them at all. The title of the video is “Customer Success Tipping Point”, but I don’t remember him mentioning how to have customer success or what customer success means. I watched this video twice and I still don’t understand what the point to his lecture is and why did he choose these stories.
ReplyDeleteIn response to the video on the tipping point I thought was remarkable because it shows how one event can change the course of history. For example, in the beginning I thought the idea about the radio remarkable because one live broadcast could change the perception about it. Now we have radios everywhere our phones, computers, and cars. I found that in the 1920s that there were so many newspapers. I look now and we have hardly any newspapers and everything is digital. So, I wander about the tipping point when everything went from paper to digital? The next topic is about the ways of shipping. I think that we take for granted how things were done. Thinking about what he said about waiting all day for a truck to be un-load would be a waste of the truck driver’s time. So as I was listening to this, I kept thinking if we did not have this system how slow would we received merchandise from around the world? For example, I do a lot of online shopping and some times I wait and need it like the day, so I get one-day shipping. If we did not have this method of shipping, I wander if this would be option. Overall, these two points stood out to me. As the speaker said, I think it is important that we continue to invent new ways to do things faster and more efficient than before.
ReplyDeleteI truly enjoyed watching this video, most of all because of the different thoughts and realizations that crossed my mind, as I watched. I also enjoyed this video because it helped prove and demonstrated how there is truly no such thing as a dumb question, as well as ideas. Watching this video made me realize how asking millions of questions can lead you to find new and successful ideas. One of the examples demonstrated on this video, was that of broadcasting as a way of being informed of our surroundings, but another one would be email news like yahoo’s home cite where it provides you with the top news stories. While listening to this video talk about ideas, the movie Wall E popped into my mind on how sooner than later we will be having all that amazing technology available. But of course that would require preparation from the societies behave, so that our nation does not become more obese than it is said to already be. This video also made me think back on how much our world has accomplished throughout the years, decades and centuries. From houses, to cars, to planes, and to electronic devices. Our world is advancing and changing each day, hopefully for the better but it is all thanks to those particular individuals who began with a “crazy idea”.
ReplyDeleteIt was very interesting to hear how various products and ideas became popular with the innovated ideas of a few clever individuals. The man who pitched the idea to air a popular boxing match changed the radio forever. Had he listened to the higher up's in the company, RCA may have never made it past the decade. The author was interesting and made a good point, that it is not just the device you are selling but the experience. Today, radio does not appear to be all the rave, but at one point in history it was and people who grew up without visuals like the television will argue that listening to the radio was the best way to experience baseball games, boxing matches and historical events in history. We see this idea in The Tipping Point as well as the author tries to understand the trend of youth and cigarette smoking. It's not that the cigarette taste so good, it's the idealization of smoking a cigarette. The majority of smokers replayed a memory or remembered a smell that attracted them to cigarettes later on in life. Adversing and sales pitch can only do so much but an experience can hook people indefinitely.
ReplyDeleteI really enjoyed the video. Malcolm Gladwell did a great god tying the examples back to the Tipping Point. I believe that he is one of the great minds in our society, not because of eloquence, but because of his ability to relate to an audience on different levels. It amazed me how such a small idea could turn into something so great. Broadcasting a boxing match in the 1920s developed into people in 2014 ordering these fights. My job ordered the Pacquiao vs Algieri fight tonight and they paid $2200. That example alone made me think what life would be if "little ideas" were never attempted. I also made me realize that taking a chance can change the world around us.
ReplyDeleteThis video was really good. Malcolm Gladwell is a - Maven - where he is the person like that has the knowledge and the social skills, like Mark Alpert. He is a very knowledgable person to advocate the understanding of tipping points. I was impressed the details when he spoke of the shipping concepts from a home bread blue collar North Carolina man's vision to change the shipping business. Amazing! I am a believer of changing the stars and this man is a pusher - a dealer - that has the stuff everyone looks for and is willing to pay for it. The simplistic notion of simplifying an idea to push the bigger picture can make for a huge pay off. Amazing!!
ReplyDeleteOne thing that really stood out to me at the very beginning was where Gladwell mentioned the idea of transformation, and further enhancing and reinventing yourself and your business. I enjoyed the variety in the examples in which he used and that although each story is quite different, there is a consistent underlying theme about them. Creativity and innovation can explode any industry and tip it into unbound territories. The first story Gladwell shared was an awesome example. I especially liked that he introduced the story by saying that the event he was about to tell took place almost 100 years ago, letting us know that these success stories have been around for quite a while now. He's a very inspiring speaker, but seems very approachable and doesn't in any way carry an elitist aura with him that some famous public speakers bring to the stage. He also pretty funny I must admit, just another admirable quality to add to the great presentation.
ReplyDeleteMalcolm Gladwell’s lectures are very interesting. His stories are interesting, and he manages to throw in some pretty funny stuff. I think that plays a very important role in keeping his audience interested in what he’s saying. He could have spoken about pencils, and made it a very interesting topic. He speaks of many different situations. Some, in which, regular people who think outside the box and greatly succeed by believing in their ideas. The best part of this lecture, to me, was the story of Malcolm. How Malcolm started from the bottom, from working at a grocery store to a gas station, where there, his life changes for the best. A simple high school graduate from a poor town in North Carolina, who had an idea to change the way of freight shipping. He definitely changed it. But was still not succeeding the way he should have been. Not until his company was employed by college graduates who knew how to run a business.
ReplyDeleteI enjoyed watching the YouTube video. Malcolm Gladwell was funny throughout the video. I also enjoyed listening and heard him example that we must give ideas a chance because we might not know and idea can be life changing. I also enjoyed and completely agreed with Gladwell that most people don’t like change or change is hard for them. For example, when the cell phone industry began Nokia had the biggest share of consumers, but they did not continue evolving and it lost a major share of consumers. Now in present day other companies like Apple and Samsung, have the biggest share of consumers. These two companies have continued to change and evolved their cell phone device into what consumers want. Another great example of a company that did not stay creative and innovative has been Kmart. Kmart use to be the go to store before Walmart took over. Kmart stopped evolving, maintain its stores, while Walmart saw the need its customers had for lower prices and it also invested in remodeling its store. Furthermore, Walmart figured out that bring everything into one store would facilitate the shopping experience for their customers so they created what they call Walmart super centers. In these new stores customers can now shop for everything they need without having to go anywhere else.
ReplyDeleteI love that we can do a write something interesting on our last post of the quarter. So when I watched this video it made me laugh so hard. The words that that Malcolm gave was phenomenal. The things that came out of his mouth seems so educational and so interesting that it made me really engage into what he was talking about. I loved the jokes that he had throughout his lecture. It kept me engaged and wanting to watch and listen to more of what he was saying. What also caught my eye was the amount of stories and this 30 minute video that he had. All his stories were very related to his message. When he was giving his stories, it help me understand what he was talking about and what he was me about customer success. I would love to be in one of his lectures or one of his interviews because he's such an amazing person and fun person that I would love to listen and get to know. I hope that when I become a teacher, my stories in lessons will be that interesting. I want all my students to be able to have fun while learning. I want them also to be able to retain the information. I feel like when he was speaking, I was able to remember more of what he was talking about after I finished watching the video. Absolutely loved this would definitely watch this again.
ReplyDeleteThe video of Malcolm Gladwell presentation was very interesting and had some good points that can help people transform themselves and their businesses in a way that they have never imagined before. I like the way he has a story that is interesting yet funny at the same time to prove his point and get the audience interested in what he is saying. My favorite part of the video was about the story where the guy wanted to reinvent the use of the radio. No matter how many times he was turned down by his bosses about his idea to broadcast the fight, he never gave up on the idea and was finally given the opportunity to turn his idea into a reality. I liked how at first nobody believed in his idea and then it ended up changing the radio world in a major way. I have learned from this video that in order to succeed especially in business we need to learn to reinvent our business in a way that we have never thought of before. Even though our new ideas may seem way out of the box they may become the next big thing. The transition from changing a business into something completely outside of the box is an interesting idea that has made me think of how I can reinvent my ideas to form something else that it was never intended to be like. This is what I liked and learned from watching Malcolm Gladwell's video.
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